If you are an automotive industry enthusiast and you would like to be a part of regional team, which takes care of Arval Car fleets in more than 5 countries, then this position is definitely for you. 

Become a part of stable and also dynamic team, which is servicing the car fleet for Benelux 🙂 !

What will be your tasks? 

Your main responsibility will be review and approval of all technical and maintenance requests from garages and communication with our suppliers. This job will grow your technical skills and will keep you updated about the trends in automotive industry. You will come across of most automobile brands and improve your technical background, even if you are not skilled automotive specialist yet. The communication languages of this department are Slovak, Czech, German, French, Italian, Dutch, Hungarian, Polish and English.

• You will communicate with our networks of dealers and other suppliers via email and telephone, approve requests via B2B platform
• Ensure and manage regular and exceptional maintenance operations in relation with garages, dealers, body shops and specialized tire service providers
• Review incoming cost estimates regarding tires, service maintenance and repair (SMR), damage repair and relief vehicles for our clients
• After check of all positions, you will create an approval in our internal system/platform, focusing on contract details and optimizing costs
• Inform proactively account management in case you discover repairs which may be caused by the driver and driving behavior
• In case of damaged car caused by other vehicle, you contact the insurance
• In case of any doubts, you discuss with the team or contact local technical expert before taking any action
• Providing of technical specifications of the contract (covered positions, client exceptions, relief vehicle in contract, insurance details, tire size, etc.)

What skills/experiences are necessary for this position?

• motivation – cars, cars, cars 🙂 – we are looking for a team mate, who is interested in cars and would not mind conversations with garages about technical maintenance of vehicles
• communication – Dutch + English are the main language skills required as you will be supporting Netherlands 
• customer service orientation – dealing with customers/clients might not be always easy, but we are proud of our positive customer service attitude and assertive communication

What do we offer?

Salary: from 1650+150 euro brutto (Dutch bonus)

Perks: 

• Bonus salary
• Meal voucher fully covered by us – 8 euro netto 
• Multisport card
• Cafeteria.sk benefit program
• Bonus vacation
• Home Office 
• Sick days 
• Life insurance 
• Referral program 
• Annual salary review 
• etc 🙂

What will be your duties?

• Country support in regions supported by ACCB (including business trips)
• Ensuring compliance with GDPR legislation, Group and Arval data protection practices
• First line of defense in the area of data protection
• Ensuring the day-to-day operations of data protection governance
• Implementation of various GDPR projects and global data quality and integrity governance framework in ensuring data protection
• Contributing to regular and ad hoc reporting on data completeness and data quality improvement
• Implementing and executing controls to ensure the proper functioning of the global data framework
• Coordinating and participating in ongoing data protection, data quality and integrity controls
• Communication with Arval Territory DPC
• Supporting and managing reporting within the territory for multiple countries
• Managing data subject requests and managing data breach processes
• Organising and delivering appropriate training on GDPR and the global framework for data quality and integrity management for staff, particularly for newcomers

What skills and knowledge are necessary for this role? 

• Profficiency in english
• Legal/compliance/procurement background 
• Proficiency in MS Office 
• Great communication and negotiation skills 

What do we offer? 

Salary

•  2000-2500 euro brutto (the final salary will depend on the candidates previous experience)

Perks

• Bonus salary 
• Cafeteria.sk benefit program
• Meal contribution 
• Multisport Card for active free time 
• Referral Bonus 
• Sick leave compensation 80% from the first day
• Bonus holiday
• 2 sick days per year
• Hardware – mobile phone and laptop
• Fruit Days – fresh fruits everyday delivered to the office
• Life insurance    
• Possibility to work from home
• Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture
• Additional contribution for retirement saving plan

Contract

• full -time , limited – 1 year contract

Who are we?

We belong to the multinational bank group BNP Paribas and in Slovakia we operate as an organizational unit of Arval Slovakia since 2015. Our main task is to provide support to Arval BNP Paribas group entities. Arval BNP Paribas is a provider of operating leasing in 30 countries worldwide. The support we provide is associated with technical and financial support as well as with expertise, consulting, and outsourcing services. Moreover, we are present in all fields that are linked to operating leasing such as customer contact center, controlling, warranty, insured accidents, or back office. One unit of the company is composed of Department of Operations – call center, communication with drivers and technical department. The other one covers financial field such as complex accounting advisory.

What will be your main duties? 

• admin support of ACCB 
• reporting activities 
• Formal control of invoices
• Responsibility for archiving documentation
• Working instruction preparation and participation on procedures preparation
• Act as a contact point for suppliers, internal customers and managements in order to provide the information about the invoices and their current processing phase

Employee perks, benefits

What will be your duties?

• Country support in regions supported by ACCB (including business trips)
• Ensuring compliance with GDPR legislation, Group and Arval data protection practices
• First line of defense in the area of data protection
• Ensuring the day-to-day operations of data protection governance
• Implementation of various GDPR projects and global data quality and integrity governance framework in ensuring data protection
• Contributing to regular and ad hoc reporting on data completeness and data quality improvement
• Implementing and executing controls to ensure the proper functioning of the global data framework
• Coordinating and participating in ongoing data protection, data quality and integrity controls
• Communication with Arval Territory DPC
• Supporting and managing reporting within the territory for multiple countries
• Managing data subject requests and managing data breach processes
• Organising and delivering appropriate training on GDPR and the global framework for data quality and integrity management for staff, particularly for newcomers
• Organizing and leading the Data Protection Committee in several countries, including other relevant committees
• Improving legal knowledge in different legal environments in the region
• Conducting initial analyses to assess data quality in the organization
• Collaborating with business within countries and with departments to determine business needs
• Performing analyses to determine the significance of data
• Identifying patterns and trends in data sets
• Defining new processes in data collection and analysis
• Performing analyses to provide additional data screening
• Preparing reports based on analyses and presenting them to management across multiple countries

What skills and knowledge are necessary for this role? 

•  Fluency in german/english
•  Legal/compliance/procurement background 
• Proficiency in MS Office 
• Great communication and negotiation skills 

What do we offer? 

Salary

•  from 2000 euro brutto 

Perks

• Bonus salary /can reach 100% of average monthly salary/
• Cafeteria.sk benefit program
• Meal contribution – 8€ for every working day to cover the costs of lunch breaks
• Multisport Card for active free time – you pay only 14€/month
• Referral Bonus – 1500€
• Sick leave compensation 80% from the first day
• Bonus holiday
• 2 sick days per year
• Hardware – mobile phone and laptop
• Fruit Days – fresh fruits everyday delivered to the office
• Life insurance    
• Possibility to work from home
• Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture
• Additional contribution for retirement saving plan

Contract

• full -time , unlimited 

Ihre Aufgaben

• Registrierung, Prüfung, Bewertung und fallabschließende Bearbeitung von Schadensfällen.
• Schriftliche und telefonische Korrespondenz mit versicherten Personen.
• Die schadenbezogene telefonische und schriftliche.Kommunikation mit unseren Partnern und weiteren Beteiligten, wie Vermittler, Gutachter, Ärzte, Rechtsanwälte usw.
• Zusammenarbeit mit anderen Cardif Abteilungen.
• Rechtzeitige bearbeitung der zugeteilten Schadensfälle.

Was wir bieten

• Ein dynamisches Arbeitsumfeld in einem international erfolgreichen Versicherungsunternehmen.
• Vereinbarkeit Beruf & Privatleben: geregelte Arbeitszeiten von 8.00 bis 16.00.
• 50% Homeoffice.
• Ein breites Angebot an Benefits: 25 Tage Jahresurlaub, sick days, 14000 Punkte pro Jahr im Cafeteria System(Sport, Weiterbildung) , kostenlose Getränke, monatlicher Obstkorb, Leistungsbonus.
• Arbeit mit erfahrenen Managern und einem Netzwerk von professionellen Teammitgliedern.

Fähigkeiten, die überzeugen

• Erfahrung im Kundendienst ( bevorzugt in den Bereichen Versiecherung, Finanzen).
• Sehr gute Deutschkenntnisse (C1).
• Fortgeschrittene Englisch -oder Tschechischkenntnisse (min B2).
• Detailorientiert , bereitschaft Sachverhalte selbstständig zu erarbeiten.
• Gutes Ausdrucksvermögen in Wort und Schrift.

Naše společnost spadá pod křídla francouzské BNP Paribas Cardif. Hvězdné logo je většině lidí důvěrně známo díky sponzorství největších tenisových turnajů. A hvězdné je i naše poslání – chránit své klienty v případě nenadálých životních událostí, jako je třeba výpadek příjmu kvůli ztrátě zaměstnání nebo dlouhodobé nemoci.

V České republice máme dvě divize – Cardif Pojišťovna a Cardif Services, která se zaměřuje na vývoj klíčových softwarů pro pojišťovny skupiny BNP v rámci kontinentální Evropy. Nedílnou součástí Cardif Services jsou sdílené služby jako vývoj a naceňování pojistných produktů, HR, finance a v neposlední řadě optimalizace a sjednocování procesů, které zajišťuje Procesní tým.

Právě do Procesního týmu aktuálně hledáme Process Analyst Juniora. Pozice je vhodná zejména pro čerstvé absolventy alespoň s krátkou zkušeností v projektovém managementu nebo procesní analýze, ale hlavně s velkou touhou se v těchto oblastech rozvíjet a učit se novým věcem.

Náplň pracovní činnosti

• Budeš součástí týmu, který se zabývá standardizací procesů v rámci regionu Centrální Evropy a to především pro oddělení Operations. Hlavní náplní tohoto oddělení je vyřizování pojistných událostí. Často se bude jednat o procesy, které mají dopad i na naše IT systémy
• Čeká tě práce na usnadnění implementace standardizovaných procesů v jednotlivých zemích regionu.
• Budeš spolupracovat s kolegy z celé Evropy a sdílet s nimi své zkušenosti a zároveň hledat vhodná řešení, která by se dala uplatnit v rámci centrální Evropy.
• Součástí také bude příprava reportů a různé analýzy v MS Excelu.
• Budeš se podílet na změnách procesů jak v businessu, tak i v IT.
• Nabídneme ti možnost řídit si sám menší mezinárodní projekty v rámci regionu Centrální Evropy.
• Tvá práce bude vidět a bude mít vliv na spokojenost našich klientů a to jak interních, tak externích

Nabízíme

• Zajímavou a různorodou práci, při které se nebudeš nudit a budeš moci využít vlastní nápady a iniciativu.
• Možnost pracovat v dynamickém a profesionálním týmu v mezinárodní společnosti se silným zázemím.
• Flexibilitu v podobě pružného pracovního týdne, kdy si volíte začátek a konec své pracovní doby.
• Širokou škálu zajímavých benefitů (5 týdnů dovolené, sick days, za rok 14 000 bodů do Cafeterie na kulturu, sport, vzdělávání a jiné aktivity; stravenky, štědrý příspěvek do penzijního pojištění, atd.)
• Možnost učit se od odborníků, těšit se u nás můžeš na odborné i soft tréninky. Nabízíme také programy pro talenty nebo možnost zúčastnit se dobrovolnických CSR aktivit.
• Podpora a pomoc od týmu je samozřejmostí.

Tvůj profil

• Máš nadšení a chtěl by ses rozvíjet v procesním a projektovém řízení.
• Máš silné analytické, organizační a komunikační schopnosti.
• Absolvoval jsi alespoň krátkou praxi na obdobné pozici (oblast: projektový management, procesní analýza) a máš VŠ vzdělání.
• Domluvíš se plynule česky/slovensky a pokročile v anglickém jazyce.
• Nedělá ti problém práce v MS Excelu a to i na vyšší úrovni.
• Zajímáš se o nové technologie, digitalizaci, robotizaci.
• Práce v multikulturním prostředí ti nedělá problém.

BNP Paribas Cardif is the Insurance Company of the Banking Group BNP Paribas. Its mission is to insure individuals, their families and properties. Cardif distributes its insurance products (Savings and Protection) through the network of its partners (Retailers, Banks & Financial Institutions, facility companies…). BNP Paribas Cardif is located in 36 countries all over the world.

Responsibilities: Cooperation with local CFO and local team, holds responsibility for accurate fulfilment of financial reporting and analysis processes with respect to deadlines. Ensure quality control over data reported and contribute to continuous improvement of our financial processes.

This role covers following activities

• Monthly and quarterly reporting of country results (Austria, Hungary)

• Communication with local CFO and local team members

• Participation in budgeting process

• Coordination of cost model process for his/her perimeter and analysis of the results

• Coordination of New Business Value reporting process for Central Europe

• Collaboration / Best practice sharing with other team members, preparation of ad hoc financial analysis

• Participation on project of tasks mutualisation within Central Europe region, implementation of common tools

What we offer

• Possibility to work in a dynamic and professional team in an international company with a strong background.
• Flexibility in the form of a flexible working week, when you choose the beginning and end of your working hours.
• A wide range of interesting benefits (5 weeks of vacation, 2 sick days, 14,000 points per year to cafeteria for culture, sport, education and other activities; meal vouchers, generous pension and life contribution, etc.).
• Multisport card
• The opportunity to learn from experts in your fields, you can look forward to professional and soft trainings with us.
• We also offer talent programs or the opportunity to participate in voluntary CSR activities.

Your profile

• University degree

• Fluent English spoken and written (min. level B2)

• Advanced knowledge of MS Office (esp. Excel)

• Detail-oriented person

• Good communication skills

BNP Paribas Cardif is the Insurance Company of the Banking Group BNP Paribas. Its mission is to insure individuals, their families and properties. Cardif distributes its insurance products (Savings and Protection) through the network of its partners (Retailers, Banks & Financial Institutions, facility companies…). BNP Paribas Cardif is located in 36 countries all over the world.

EMEA Process Analyst role will be responsible for :

– Animating the community of local process leads and ensuring that the process defined process framework is executed,

– Organizing and contributing to the definition of standard process with the relevant data & KPIs and supports countries for their transformation towards standardization and convergence for their processes,

– Further, the role is responsible for working closely with a regional process owner and with key stakeholders among the countries / regional and corporate teams in the areas of process design, data, process governance and process mapping to deliver best in class and standardized processes,

– You will contribute to the definition and continuous improvement of the process framework,

– The role ensures not only excellent skills in BPM methodology and tools, but also having analytical way of thinking and good communication skills as well. An experience on PowerBI is a plus for this position.

This role covers following activities

• Collaborate and support countries in the execution of the defined process framework,
• Animate and support process owner in the execution of his/her role,
• Define and follow process metrics & performance at regional level,
• Build and design the Target Operating Model for diverse products taking into account the value proposal that BNP Paribas Cardif offers,
• Collaborate with internal and external Subject Matter Experts to en,ure process design is comprehensive,
• Communicate the Target Operating Model with the local entities,
• Coordinate and conduct workshops with local entities, understand local processes, support fit/gap analysis to core process providing guidance and leadership as part of the change management process,
• Support the countries for roadmap definition to converge their processes,
• Follow-up the implementation of Process transformation roadmap in the selected countries
• Ensure processes are compliant to the governance and documentation standards of Process Lifecycle Management
• Answer daily questions from the local entities regarding framework and Target Operating Model
• Gather and analyze the feedbacks from local entities to update the Target Operating Models
• Coordinate collection of information, analyze results and propose improvements

What we offer

• Possibility to work in a dynamic and professional team in an international company with a strong background.
• Flexibility in the form of a flexible working week, when you choose the beginning and end of your working hours.
• A wide range of interesting benefits (5 weeks of vacation, 2 sick days, 14,000 points per year to cafeteria for culture, sport, education and other activities; meal vouchers, generous pension and life contribution, etc.).
• Multisport card
• The opportunity to learn from experts in your fields, you can look forward to professional and soft trainings with us.
• We also offer talent programs or the opportunity to participate in voluntary CSR activities.

Your profile

• At least 5 years in similar position with experience in insurance or banking industry
• Advanced communication skills in English
• Experience in drafting of process, rules and guidelines and prior experience in leading process reengineering and standardization based on industry leading practices
• Data driven & Analytical and problem solving skills with strong attention to detail, making complicated views simple and with authority
• Capability to work independently and as a team member.
• Having organizational skills and structured way of working
• Sensitivity to working in a highly diverse environment
• Acting in a result orientated way
• Knowledge in powerBI is a plus
• Available for travel

BNP Paribas Cardif is the Insurance Company of the Banking Group BNP Paribas. Its mission is to insure individuals, their families and properties. Cardif distributes its insurance products (Savings and Protection) through the network of its partners (Retailers, banks, facility companies…). BNP Paribas is located in 36 countries all over the world.

Within the Zone, ETO (Efficiency Technology and Operations) activities are covering IT, Operations and Transformation. Shared Service Center (SSC) is in charge of managing all mutualized IT activities (Business applications, production monitoring, project management) of served countries is being built. In this context we are looking for a Solution Architect for Core Systems (WiW).

Your Responsibilities

• Understanding of Cardif business
• Communication with the in-house team
• Knowledge of the development processes
• Management of our Core Systems
• Doing a functional requirments to technical architecture
• Doing research and assessment of new technologies
• Software design patent

What we offer

• Possibility to work in a dynamic and professional team in an international company with a strong background.
• Flexibility in the form of a flexible working week, when you choose the beginning and end of your working hours.
• A wide range of interesting benefits (5 weeks of vacation, sick days, 14,000 points per year to cafeteria for culture, sport, education and other activities; meal vouchers, generous pension contribution, etc.).
• The opportunity to learn from experts in your fields, you can look forward to professional and soft trainings with us. We also offer talent programs or the opportunity to participate in voluntary CSR activities.

Your Profile

Technologies & development tools

• MS, NET Framework & .NET CORE, C#
• JavaSript framework – Angular, React,
• UML
• Design Patterns
• WSDL, SOAP
• T-SQL (MS SQL server)
• MS VisualStudio
• SPARX Enterprise Architect

BNP Paribas Cardif is the Insurance Company of the Banking Group BNP Paribas. Its mission is to insure individuals, their families and properties. Cardif distributes its insurance products (Savings and Protection) through the network of its partners (Retailers, Banks & Financial Institutions, facility companies…). BNP Paribas Cardif is located in 36 countries all over the world.

Mission: Responsible for the IT Governance framework, IT Risk management and Procurement & Outsourcing activities following the BNP Paribas Cardif standards for the Continental Europe region Shared Service Center.

Under the direct supervision of the Office Manager & IT management support, the Governance Officer/Support has to organize and facilitate the alignment of RETO SSC with the norms and standards of BNP Paribas in terms of the IT governance. It will support, as well, the collaboration between the entity and its clients via the creation and production of services dashboard. And, finally, he/she will help to implement a sound procurement framework.

This role covers following activities

Governance

• Contribute to writing, maintaining and improving the set of procedures used in RETO SSC
• Contribute to the GKSP (control) action plans defined to improve the entity’s governance and organization,
• Maintain up-to-date the Governance of RETO SSC via its formalization on the official Governance document,
• Interact with Corporate & Region on Governance related topics, especially to ensure compliance of local procedures with Head Office requirements.

Service dashboard management

• Produce monthly the IT Dashboard in order to give to the SSC’s management, clients and the Head Office a clear understanding of the quality of service provided by the entity,
• Coordinate and review of the Dashboard with all its stakeholders, especially the service owners in order to clarify as much as possible the information shared,
• Whenever possible, improve the tool and the process that it supports,
• Be the point of contact for any initiative concerning this topic.

Procurement & Outsourcing

• Support the Procurement & Outsourcing process in tenders for the purchase of goods & services for RETO SSC or its clients throughout the EMEA region,
• Support the Procurement & Outsourcing process in the implementation and maintenance of the Procurement & Outsourcing framework (TPRM, 3% savings, expense analysis, etc.).

What we offer

• Possibility to work in a dynamic and professional team in an international company with a strong background.
• Flexibility in the form of a flexible working week, when you choose the beginning and end of your working hours.
• A wide range of interesting benefits (5 weeks of vacation, 2 sick days, 14,000 points per year to cafeteria for culture, sport, education and other activities; meal vouchers, generous pension and life contribution, etc.).
• Multisport card
• The opportunity to learn from experts in your fields, you can look forward to professional and soft trainings with us.
• We also offer talent programs or the opportunity to participate in voluntary CSR activities.

Your profile

• Microsoft Excel (complex formulas, pivot tables, data conversions from pivot tables)
• Makros VBA nice to have
• You don´t mind paperwork and have some previous skills
• Excellent communication skills
• Responsible and meeting deadlines
• English is required (at least B2 level)