IT BUSINESS ANALYST

What is it about?

• Insurance business – charging hundreds to be able to pay one to whom something bad happens
• Participation on project activities, releases, testing of functionalities
• Delivering specifications for small changes to target solution that countries require
• Configuring instance of target solution to suit business needs of country
• Creating rules for production data transfer between systems
• Debugging of PROD incidents or other bugs
• When necessary, coordinate with other projects / new legal requirements / maintenance activities
• Insurance business – charging hundreds to be able to pay one to whom something bad happens
• Participation on project activities, releases, testing of functionalities
• Delivering specifications for small changes to target solution that countries require
• Configuring instance of target solution to suit business needs of country
• Creating rules for production data transfer between systems
• Debugging of PROD incidents or other bugs
• When necessary, coordinate with other projects / new legal requirements / maintenance activities

What we use?

• Target solution is a set of two client-server, back-office applications (with some peripherals) bulit mainly with Microsoft technologies (MSSQL, C#, .NET)
• Confluence as knowledge base
• Azure DevOps for tracking user stories and issues
• Enterprise Architect
• Office 365 suite

How we work?

• If it makes sense, we go for it – our methodology is neither Waterfall, nor Agile, but the best from both
• Roles are defined and respected – as an analyst, you’re not to be merging source code, deploying bug-fixes, preparing test scenarios or programming automated tests, there are developers and testers to do that instead
• Matrix organization structure – you report to either to project manager or to team leader based on current assignment; there are both project and analytical meetings
• Entire SDLC is run in-house – there are analytical, development, testing, operations, maintenance, and supporting teams (mix of internal and external employees)
• As elsewhere, we’ve realized need of documentation just recently, so some system parts are pretty opened to be explored
• But now we’re focused on all aspects of deliverables – it’s OK to spend longer on tasks if it is because of creating more pieces of documentation
• Currently communication within the region is done remotely and most likely is going to stay that way

What we offer?

• Permanent contract
• Team of young enthusiasts helping each other
• Especially, there’s always someone, lead analyst or coordinator or team leader, always at your disposal
• We’ll build on areas where you’re strong and give you opportunity to grow in others
• Regular in- and out-of-office activities (birthday parties, „let’s go for a beer“)
• Flexible working hours

What we expect?

• Ability to gain knowledge about our system and pass it to countries‘ (business) representatives
• Asking questions to understand end-user needs
• Creativity in finding alternative solutions (change current processes to what system already allows)
• Spoken and written English (B2) and Czech/Slovak
• Decent technical background (SQL, UML)

Your daily routine

• Support daily run activities and incidents in CEE region (CZ,SK,AT,HU,RO) from our Shared Service Centre in Prague
• Deliver analysis outputs from assigned project tasks or business requirements from standard business as usual demands or,
• Cooperation with other teams and participation in other projects, based on current allocation
• Participation in the whole development cycle in IT Business Analyst role
• Describe, analyze and validate the company’s business processes to implement change requests for application development
• Follow given methodology of the development, system integration and implementation of new applications and changes
• Propose changes in Information Systems in reactive and proactive mode
• End user support and cooperation with Business Analyst L1
• Daily interaction with Developers L3
• Analyze the data/data errors and test new features
• Provide support to testing, development and business users with listed system issues